.help-hero {
  position: relative;
  overflow: hidden;
  border-bottom: 1px solid var(--color-border);
  background:
    radial-gradient(circle at 78% 42%, var(--color-accent-glow-soft), transparent 34%),
    linear-gradient(135deg, var(--color-bg), var(--color-panel));
}

.help-hero::after {
  position: absolute;
  inset: 0;
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='140' height='140'><filter id='n'><feTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='2'/></filter><rect width='140' height='140' filter='url(%23n)' opacity='0.05'/></svg>");
  content: "";
  pointer-events: none;
}

.help-hero-inner {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(340px, .85fr);
  gap: clamp(36px, 6vw, 84px);
  align-items: center;
}

.help-hero-copy {
  max-width: 720px;
}

.help-hero-copy h1 {
  margin-top: 22px;
  margin-bottom: 24px;
}

.help-lead {
  max-width: 680px;
  margin-bottom: 28px;
  font-size: 18px;
  line-height: 1.8;
}

.help-facts {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.help-route {
  position: relative;
  overflow: hidden;
}

.help-route::before,
.help-route::after {
  position: absolute;
  width: 120px;
  height: 1px;
  background: var(--color-accent-strong);
  content: "";
  opacity: .45;
  transform: rotate(35deg);
}

.help-route::before {
  top: 28px;
  right: -34px;
}

.help-route::after {
  top: 52px;
  right: -42px;
}

.help-route-title {
  max-width: 360px;
  margin-bottom: 26px;
  font-size: clamp(26px, 3vw, 36px);
}

.help-route-list {
  display: grid;
  gap: 18px;
  margin: 0 0 26px;
  padding: 0;
  list-style: none;
}

.help-route-list li {
  position: relative;
  display: grid;
  gap: 3px;
  margin: 0;
  padding-left: 22px;
}

.help-route-list li::before {
  position: absolute;
  top: .62em;
  left: 0;
  width: 8px;
  height: 8px;
  border: 1px solid var(--color-accent);
  border-radius: 50%;
  background: var(--color-panel-raised);
  box-shadow: 0 0 10px var(--color-accent-glow-soft);
  content: "";
}

.help-route-list strong {
  font-size: 15px;
}

.help-route-list span {
  color: var(--color-text-muted);
  font-size: 14px;
}

.help-document {
  position: relative;
}

.help-category {
  padding-top: 34px;
  padding-bottom: clamp(76px, 9vw, 118px);
}

.help-category + .help-category {
  border-top: 1px solid var(--color-border);
}

.help-category-heading {
  display: grid;
  grid-template-columns: minmax(220px, .72fr) minmax(0, 1.28fr);
  column-gap: clamp(30px, 6vw, 84px);
  align-items: end;
  margin-bottom: 40px;
}

.help-category-heading .section-kicker {
  grid-column: 1 / -1;
}

.help-category-heading h2 {
  margin-bottom: 0;
}

.help-category-heading p {
  max-width: 680px;
  margin-bottom: 3px;
  font-size: 16px;
}

.help-category .faq-list {
  max-width: 980px;
  margin-left: auto;
}

.help-category .faq-item {
  background: var(--color-panel);
  transition: border-color var(--transition-fast), background-color var(--transition-fast);
}

.help-category .faq-item:hover,
.help-category .faq-item[open] {
  border-color: var(--color-accent-strong);
}

.help-category .faq-item[open] {
  background: var(--color-panel-raised);
}

.help-category .faq-item summary {
  padding-top: 19px;
  padding-bottom: 19px;
  font-size: 16px;
}

.help-category .faq-answer {
  max-width: 850px;
  padding-bottom: 24px;
}

.help-category .faq-answer p {
  line-height: 1.85;
}

.help-category .callout {
  max-width: 980px;
  margin-top: 24px;
  margin-right: 0;
  margin-left: auto;
}

.help-related {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 28px;
  align-items: center;
  max-width: 980px;
  margin-top: 24px;
  margin-left: auto;
}

.help-related strong {
  display: block;
  margin-bottom: 5px;
  font-size: 17px;
}

.help-related p {
  max-width: 680px;
  margin-bottom: 0;
}

.help-category .promo-block {
  max-width: 980px;
  margin-right: 0;
  margin-left: auto;
}

@media (max-width: 960px) {
  .help-hero-inner {
    grid-template-columns: 1fr;
  }

  .help-hero-copy {
    max-width: 780px;
  }

  .help-route {
    max-width: 720px;
  }

  .help-category-heading {
    grid-template-columns: 1fr;
    gap: 14px;
  }

  .help-category-heading .section-kicker {
    grid-column: auto;
  }

  .help-category-heading p {
    margin-bottom: 0;
  }

  .help-category .faq-list,
  .help-category .callout,
  .help-related,
  .help-category .promo-block {
    margin-left: 0;
  }
}

@media (max-width: 700px) {
  .help-hero {
    background:
      radial-gradient(circle at 82% 18%, var(--color-accent-glow-soft), transparent 30%),
      var(--color-bg);
  }

  .help-lead {
    font-size: 16px;
  }

  .help-route {
    padding: 22px;
  }

  .help-category {
    padding-top: 24px;
  }

  .help-category-heading {
    margin-bottom: 28px;
  }

  .help-category .faq-item summary {
    padding-right: 44px;
    padding-left: 17px;
  }

  .help-category .faq-answer {
    padding-right: 17px;
    padding-left: 17px;
  }

  .help-related {
    grid-template-columns: 1fr;
  }

  .help-related .btn {
    width: 100%;
  }
}